Sender is a company that provides digital marketing and ancillary services for its clients. Sender collects personal information about you during your use of our website and services and through our cookie technology as you use and navigate our website and service. Sender is the Data Processor, our customer is the Data Controller.
If you provide us with personal information (your name, postal address, telephone, or email address), or have done so in the past, via our websites, our publications or surveys, we may use that information to send you updates on our latest services and promotions or to contact you so that we may learn more about our customers.
You can choose to “opt out” of these communications. To state your contact preferences please contact us at info@sender.net . To opt out of any email communications from us, please click the ‘unsubscribe’ link at the footer of the email in question.
We may use your data to collate and create an information database of visitors to our website in order to improve our website and our service and to provide relevant services and information to you. We may also share any aggregated information, but not individual data, with third parties which offer their goods or services on our websites to help them better understand our services and monitor their advertising reach on the sites.
Sender collects personal information from Customers who visit the Website and register with our Service. Sender is the data controller in regard to the Customer’s personal data. When the Customer registers with our Service, we require: username, password, email address, first and last name, country and billing information such as billing address, tax ID number. We may also ask Customers to provide additional personal information such as company name and other company and personal details that the Customer may opt out of by not entering data when asked. We use the Customers’ registration information to authenticate users and provide access to the Service. We also use the email addresses used in the registration information to communicate with our Customers. From time to time, Sender may contact you via email to notify you of changes to its Service, scheduled maintenance, information about Sender and promotional material from Sender. The Customer is obliged to update the data provided in the registration form as soon as any change in these data has occurred. We will retain your information for as long as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Provision of personal data in connection with your use of the Service is voluntary. Note, however, that the refusal to provide certain data may make it impossible for you to use all or part of the Service functionalities.
Sender will not share, sell, rent or trade the Customer’s and Subscriber’s personal information other than as disclosed within this Privacy Policy.
We reserve the right to disclose the Customer’s and Subscriber’s personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, Court order, or legal process served on Sender.
We use other third parties in a scope necessary to provide the Service, such as a credit card processing company to bill the Customer for services. When you sign up for the Service we will share your information as necessary for the third party to provide the Service.
These third parties are prohibited from using your personal information for promotional purposes.
If Sender is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- The following first-party Cookies may be placed on your computer or device:
| Name of Cookie |
Purpose |
Strictly Necessary |
Expires |
| XSRF-TOKEN |
Preserves User Login information and states |
Yes |
When you close your browser |
| DPSettings |
Preserves the user's Cookie policy preferences |
Yes |
12 days |
| slim_session |
Preserves User Login information and states |
Yes |
1 day |
- Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
| Name of Cookie |
Provider |
Purpose |
Expires |
| hblid |
learn.sender.net |
a visitor identifier that we use only on your site to remember this visitor between visits |
2 years |
| wcsid |
learn.sender.net |
a session identifier that we use only on your site to keep track of a single chat session |
When you close your browser |
| olfsk |
learn.sender.net |
storage identifier that we use to maintain chat state across pages (e.g. message history) |
2 years |
| _okbk |
learn.sender.net |
extra state information (e.g. chat box being open/closed) |
When you close your browser |
| _ok |
learn.sender.net |
most recent Olark site ID (security measure) |
When you close your browser |
| _oklv |
learn.sender.net |
the Olark loader version (for improved caching) |
When you close your browser |
| _okla |
learn.sender.net |
used for caching purposes (loaded from CDN vs. loaded from our infrastructure) |
When you close your browser |
| _okgid |
learn.sender.net |
used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed |
When you close your browser |
| _okac |
learn.sender.net |
used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed |
When you close your browser
|
TawkTo
| Name of Cookie |
Provider |
Purpose |
Expires |
| TawkConnectionTime |
learn.sender.net |
previous registration time stamp |
When you close your browser |
| Tawk_ |
learn.sender.net |
socket connection url |
When you close your browser |
| __tawkuuid |
learn.sender.net |
domain restriction values |
6 months |
| __cfduid |
tawk.to |
Used by the content network, Cloudflare, to identify trusted web traffic. |
1 year |
- Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Google Analytics
| Name of Cookie |
Provider |
Purpose |
Expires |
| _ga |
learn.sender.net |
Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
2 years |
| _gat |
learn.sender.net |
Google Analytics: Used by Google Analytics to throttle the request rate. |
When you close your browser |
| _gid |
learn.sender.net |
Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
When you close your browser |
| collect |
learn.sender.net |
Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. |
When you close your browser |
- Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):
| Name of Cookie |
Provider |
Purpose |
Expires |
| fr |
facebook.com |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers |
3 months |
| fr |
facebook.com |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers |
When you close your browser
|
Google Ads
| Name of Cookie |
Provider |
Purpose |
Expires |
| ads/ga-audiences |
learn.sender.net |
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. |
When you close your browser |
- Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- The links below provide instructions on how to control Cookies in all mainstream browsers:
- Google Chrome
- Microsoft Internet Explorer
- Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- Safari (macOS)
- Safari (iOS)
- Mozilla Firefox
- Android (Please refer to your device’s documentation for manufacturers’ own browsers)
- We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
- If you would like to know more about how We use Cookies, please contact Us at support@sender.net.
- For more information about privacy, data protection and our terms and conditions, please visit the following:
